Changes to RIDDOR reporting

What has changed

Recent changes to incident reporting arrangements now mean that only fatal and major injuries and incidents will be able to be reported by phone to the Health and Safety Executive (HSE) using theĀ Incident Contact Centre on 0845 300 9923 (opening hours Monday to Friday 8.30 am to 5 pm).

All other work-related injuries and incidents reportable under RIDDOR must be reported via one of a suite of seven online forms available on HSE’s website.

Information on RIDDOR can be found at Employers should also be aware that a consultation to amend reporting requirements ended on 9th May 2011 and is likely to result in a further change to reporting requirements: reporting after an employee is absent from work for seven days following an incident rather than the current threshold of three days.

Out of hours contact

The circumstances where the HSE must be contacted out of hours are:

  • following a work-related death, or where there is strong likelihood of death following an incident at or connected with work;
  • following a serious accident at a workplace, to gather details of physical evidence that would be lost if you waited until normal working hours;
  • following a major incident at a workplace where the severity of the incident, or the degree of public concern, requires an immediate public statement from either HSE or Government ministers.

If you feel that your incident fits these descriptions, or if you are not sure, then ring the duty officer on 0151 922 9235.

The duty officer will take your message and will ask you for a phone number to allow us to contact you. They will pass your details to an appropriate HSE officer, who may wish to contact you further. If the Duty Officer number is unobtainable please ring 0151 922 1221 (Duty Press Officer).

If you wish to report diseases, dangerous occurrences or work-related accidents resulting in work-related injury other than that mentioned above, the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) site provides more information.

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