COURSE AIMS
In this session we look at the different methods of communication how to select the best method, as well as using the Transactional Analysis theory to understand how we should communicate face to face. Communication isn’t just about selecting the right tool. Face to face communication and the way you portray yourself is also very important and in this session we look at the behaviours required to demonstrate effective communication.
By the end of the session, attendees will:
- Understand the advantages and disadvantages of the different methods of communication available
- Know why choosing the correct method of communication for the message is vitally important
- Know why communication breaks down, and the skills required to ensure communication is effective
- Be able to demonstrate reactions and behaviours associated with communication.
COURSE CONTENT
- The advantages and disadvantages of different methods of communication
- Why communication breaks down and how to avoid barriers
- Transactional Analysis as a communication methodology
- Holding effective meetings and one to ones
- Evaluating the success of your communication
COURSE BENEFITS
Being able to communicate more effectively will enable you to get your message across quicker saving time and effort. Being able to engage people in conversation builds trust and confidence meaning they buy into you and your ideas making it easier to influence.
WHO SHOULD ATTEND
Anyone who is looking to develop communication skills and communicates with a range of people on a day to day basis.
INTERESTED
Open Workshop 1 Day £199 + VAT per person includes lunch and delegate workbook
This course can also be delivered specifically for your organisation tailored to meet your training needs, for more information please contact us.